Quality Improvement (QI) training

The Medway Innovation Institute provides QI training to equip staff with the tools to make improvement ideas a reality. We offer three training courses differing in duration and level.

How to book a course

1. Choose a course

Decide which course you want to attend.

2. Get agreement

Talk to your line manager and get their approval.

3. Register your interest 

Register your interest in QI Training using the online form.

Our courses

QI Improvement Fundamentals

  • This is currently an open access online course, available immediately with no limit to numbers and is aimed at the foundation level QI tools and approaches.
  • This course is self-directive and open to all staff groups and levels across the Trust, to learn about QI and improve quality in the services provided through bite size learning sets.
  • Whilst you do not necessarily need to be working on a project to sign-up to the course, it will enable forward thinking for future projects.
  • This course has four individual elements to it and each one is repeated three times in 2020/21.

Cohort: Unlimited spaces

Timeframes:  Ongoing

QSIR Virtual

  • QSIR Virtual (QSIR V) is a new and existing programme providing QI training that is an intermediary course between the QSIR Fundamentals and the QSIR Practitioner levels.
  • It covers a wide range of subjects and has been co-designed by the ACT Academy and existing QSIR Faculties from front-line NHS organisations to enable QSIR sites to continue to build QI capability during and beyond COVID-19.
  • It is delivered entirely virtually as the name suggests, via MS Teams or Zoom.


Cohort: 40 per cohort

Timeframes:  Cohort 1 – November 2020 

QI Coach

  • Coaching is an essential tool in the leader’s toolbox, and an essential complement to QI tools and techniques
  • Key QI staff who have an interest in QI and can support colleagues with help, advice and guidance.
  • This training is delivered in a 6-week programme made up from 1 hour training.

Cohort: 12 per cohort

Timeframes:  Cohort 2 – November 2020


MediLead is a bespoke course designed specifically for Junior Doctors at Medway Maritime Hospital NHS Foundation Trust. MediLead provides exciting workshops, training events and lectures in leadership and quality improvement.It is open to all Junior Doctors from FY1 to ST8+ across all specialities. 

As a “MediLead” provider hospital everyone, from the executive board to the patients, will know that the Junior Doctors there are valued, empowered and supported to provide the highest quality care for patients.

Apply online

Register your interest in QI training

QI training type

Self-assess your knowledge of Quality Improvement

Why are you interested in QI training?

Have you spoken with your line manager about this?

Additional courses


Junior Doctor Improvement Programme

For Junior Doctors and eligible staff

MediLead believes that, if equipped with the right tools, our junior doctors can help us to drive continuous improvement across the organisation. Those enrolled in the programme are given an understanding of the organisational structure of the Trust, the NHS and the Department of Health. They learn about different approaches to leadership and develop personal and professional skills in a range of areas including negotiation and communication, self-awareness and the importance of staff engagement. They are also encouraged to submit their work to national conferences and meetings to share learning with other NHS organisations.

Demand & Capacity

Principles of service planning

For Eligible staff / BI

The principles of demand and capacity planning are universal across all services, but we use examples from elective care throughout the training. You can learn more about the key concepts via our suite of online resources.

Our introductory training covers all the basics of demand and capacity modelling, including;

  • Understanding the reasons why waiting lists grow.
  • Modelling the required level of capacity to keep pace with demand.
  • Understanding the gap between the required capacity and the current demand of a service.
  • Calculating the maximum waiting list sizes that are consistent with the clinical pathway milestones.